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£1 from each product goes to orphans
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Our products are made from recyclable materials
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6 Month Money-Back Guarantee
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When gifted, it becomes your sadaqah jariyah

Frequently Asked Questions

Do you ship worldwide?

Yes, we ship worldwide! However, please note that there are some exceptions due to international shipping restrictions and regulations. If you have any questions about whether we can ship to your location, please contact us at info@setynia.com.

How long does shipping take?

Shipping times vary depending on the destination. We use Royal Mail Tracked for all our international shipping to ensure your package arrives safely and on time.

UK: Typically, orders arrive within 2-3 working days.

Europe, US, and International: For these destinations, you can expect delivery within 5-9 working days.

Please note that these are estimated delivery times and actual delivery can vary depending on factors such as customs processing, local postal services, and public holidays. We strive to dispatch all orders promptly and will provide tracking information so you can monitor your package's progress.

Do you offer discounts for bulk orders?

Yes, we are happy to offer discounts for bulk orders. Whether you’re looking to purchase a large quantity for an event, a business, weddings, or any other reason, we can create a custom order tailored to your needs. Please reach out to us at info@setynia.com with details about your request, and we will provide you with a personalised quote and more information about the discounts available.

How does the 6-Month Money-Back Guarantee work?

We offer a 6-Month Money-Back Guarantee to ensure your satisfaction. If for any reason you are not completely happy with your purchase, you can return it for a full refund within six months of the purchase date.

To be eligible for a refund, the products must remain unopened and in their original packaging. This ensures that the items are in resalable condition. If you wish to return a product, please contact our customer service team at info@setynia.com with your order details, and we will provide you with instructions on how to proceed with the return. Once we receive and inspect the returned items, we will process your refund promptly.

Please note that you will be responsible for the postage costs of returning the items to us. We appreciate your understanding and strive to make the return process as smooth and hassle-free as possible.

Your satisfaction is our priority, and we aim to make the return process as smooth and hassle-free as possible!