Privacy Policy

At Setynia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: When you make a purchase or create an account, we collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
• Technical Information: We collect information about your device, browser type, IP address, and browsing behavior to enhance your experience on our website.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. This helps us provide you with a better user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Orders: To process and fulfill your orders, including sending you emails to confirm your order status and shipment details.
• Improving Our Services: To analyse website usage and enhance our services and product offerings.
• Customer Service: To respond to your inquiries and provide support.
• Marketing: To send you promotional materials and newsletters, with your consent. You can opt-out of these communications at any time.
• Security: To monitor and maintain the security of our website and services.

3. Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you, so long as they agree to keep this information confidential.
• Legal Requirements: If required by law or in response to valid requests by public authorities, we may disclose your information.

4. Security of Your Information

We implement a variety of security measures to protect your personal information. These measures include encrypted databases, secure networks, and restricted access to personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Request correction of any inaccurate or incomplete information.
• Delete Your Information: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out: Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

6. Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to:

• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interactions to offer better site navigation experiences in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features of the site may not function properly.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

These sites operate independently from Setynia, and we do not control their content or privacy practices. We encourage you to review the privacy policies of any third-party sites that you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that we may have inadvertently collected personal information from your child, please contact us immediately so that we can take appropriate steps to remove such information.

10. Policy Changes

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We will indicate the date of the last update at the top of the page. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the following details: info@setynia.com